Privacy Policy

Last updated: May 28, 2024

OpenSesame ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.opensesame.dev, use our services, or engage with our platform. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification InformationName and email address on Signup. Details about the company if on Enterprise
  • Technical DataPrompts in the system, RAG Documentation, Context of the model, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our API.
  • Usage DataInformation about how you use our website, products, and services.
  • Marketing and Communications DataYour preferences in receiving marketing from us and your communication preferences, specifically the mailing list.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our website and servicesEnsuring that content from our platform is presented most effectively for you and your device.
  • To improve our website and servicesUnderstanding how our website and services are used to improve user experience.
  • To communicate with youSending you notifications, updates, and other information related to our services.
  • To manage your accountProviding you with customer support and responding to your inquiries and requests for any issues faced with the API.
  • To comply with legal obligationsFulfilling our legal, regulatory, and contractual obligations.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to such systems and are required to keep the information confidential.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, for as long as your account is active, or as needed to provide you with our services.

We will agree to sign Non-Disclosure Agreements (NDAs) specifically for larger companies that are fine-tuning models.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your data:

  • Right to AccessYou can request copies of your company and personal data.
  • Right to RectificationYou have the right to request that we correct any information you believe is inaccurate.
  • Right to ErasureYou can request that we erase your data collected under certain conditions.
  • Right to Restrict ProcessingYou have the right to request that we restrict the processing of your data under certain conditions.
  • Right to Object to ProcessingYou have the right to object to our processing of your data under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data collected to another organization or directly to you under certain conditions.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please get in touch with us:

OpenSesame

Address: 175 Bloor St E, South Tower Unit 1800

Email: anthony@opensesame.com

Thank you for trusting OpenSesame with your information. We are committed to maintaining your privacy and ensuring your data is secure.